Factory maintainance department
Arranging of fast help in case of trouble is a very important task for us.
Your first contact in such a case should be your local service-company or dealer.
On our web page in section Partner you can search for contact details.
In case nobody is available there on side you can contact the factory service department.
We are available for you:
Monday - Friday: 8:00 to 17:00 (German time)
Saturday : if agreed
Contact: Mr. Torsten Maul
Telephone: 0049 3741 5485 32
Telefax: 0049 3741 5485 42
Mobil : 0049 172 3738 644
We will arrange for you:
- the next available service company
- for lowest possible driving expenses
- next periodical maintenance
- next calibration conform to the law
Preparations for a call:
Please have the following informations available:
1. Address, Contact, Telephone number
2. Model of the tester, read from type plate sticker
3. Serial number of the tester
4. Error messages given by the tester during start up
5. Description about the problem